WHAT WE DO
At ALOE, we’re committed to improving B2B field force efficiency and impact through the design and execution of a better customer experience.
- Tailored to specific customer needs and preferences
- Supported by innovative (proprietary) technology tools
- Focused on building long-term adaptable partnerships
We have an extensive track record of helping our clients get dramatically better results, using structured customer data—not hearsay or opinions—to guide decision-making and optimize engagement.
HOW WE ADD VALUE
In B2B, many businesses struggle to engage their customers effectively, often citing greater challenges today than ever before to maintaining access.
ALOE works with companies in industries where effective field force engagement is essential to building relationships and overall business success.
We offer consulting services and integrated technology solutions to quantify critical elements of customer interactions so that field forces can co-create—design, test, and deliver—more valuable, responsive, and impactful customer experiences.
WHERE WE FOCUS
ALOE works with large to mid-size global companies who have made significant investment in field organizations and seek to optimize the value of that investment.
Key industries and field organizations we have worked with include:
PHARMA: Medical science liaisons and sales reps
INDUSTRIAL EQUIPMENT: Business account managers, technicians, engineers
PACKAGING: Account management teams (business and technical specialists)
INDUSTRIAL MATERIALS: Sales and support teams
INDUSTRIAL SERVICE: Technicians